Travel assistance and concierge service From the day before their departure until their return, we take over for you 24/7, anywhere in the world !

"Every traveler deserves support, every agency deserves peace of mind."
TravelAssist.io watches over your clients 24/7, so they depart calmly... and you stay stress-free.

Do you want a 24/7 support solution?
Regain peace of mind during the week and on weekends?
Loyalty building and fewer disputes?

We are specialists in traveler customer relations.

We provide assistance and concierge services on your behalf to your travelers.

Travel agencies, business travel managers, Tour Operators, tourism professionals, and businesses… we created this service for you!

Anticipation and customer relations throughout the trip, 24/7? The keys to customer loyalty and reducing after-sales service.
TravelAssist.io offers an innovative solution: a connected service that combines travel concierge, personalized support, and experience sharing, all WITHOUT chatbots and 100% human.
TravelAssist.io gives its users the ability to contact a personal assistant 24/7 via their instant messaging service.
Throughout the duration of their trip, the assistant will handle logistical issues, requests for leisure suggestions, good deals, or activities, allowing each traveler to leave daily worries behind and fully enjoy the exceptional.

A connected personal travel assistant

Connection with a consultant 24/7
(for the duration of the trip)

Available in French and English, soon in Italian, Spanish and German

Accessible from your favorite messaging system

How we can help you

Even if you are well prepared, a trip can be full of surprises, and you have the right to go out of the box,
to modify your program according to your desires and circumstances.
Above all, we believe that the best way to make a successful stay is to turn the unexpected
into an opportunity

That’s why TravelAssist.io offers 2 high value-added services!

Concierge, activity suggestions, dialogue at the user’s pace, assistance,
feedback and sharing of emotions.

Our service, also issued in white label, is aimed at:

– travel professionals who wish to maintain or strengthen the link with their customers
– businesses for their business trips

Companies & Events

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Tourism partners

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